How to Block & Recover a Lost or Stolen Mobile Phone in Pakistan

Losing a mobile phone or having it stolen can be a distressing experience. Fortunately, the Pakistan Telecommunication Authority (PTA) offers a Lost and Stolen Device System (LSDS) to help you block your device and prevent unauthorized use. In this blog post, we will guide you through the process of blocking and recovering your lost or stolen mobile phone in Pakistan for 2023.

Blocking a Lost or Stolen Mobile Phone

If you find yourself in the unfortunate situation of losing your mobile phone or having it stolen, follow these steps to block it and protect your personal information:

Visit PTA's Website or Install the PTA CMS Mobile App: To block your device, you can either visit PTA's website to lodge a complaint or install the PTA CMS mobile app available for Android and iOS.

Checking the Status of Phone Blocking

After 24 hours of blocking your phone, you can check its status using any of the following methods:

SMS Method

1. Type "IMEI" and send an SMS to 8484.
2. To obtain your device's IMEI number, dial *#06# from your phone's dialer.

Website Method

1. Visit PTA's website and navigate to the device status check section.
2. Enter your device's IMEI number to check its blocking/unblocking status.

Android App Method

1. Install the Device Verification System App from the Google Play Store.
2. Launch the app and follow the instructions to check the status of your phone using the IMEI number.

Unblocking a Recovered Mobile Phone

If you manage to recover your lost or stolen mobile phone, you can unblock it by following these steps:

1. Visit the PTA CMS Weblink or Mobile App: Access the PTA CMS weblink or open the PTA CMS mobile app on your device.

2. Provide Required Information and Previous Complaint Reference Number: Fill in the necessary details and provide the previous complaint reference number or tracking ID that was assigned to you when you initially blocked the device.

PTA's Mandate and Additional Actions

It's important to note that PTA's mandate is limited to blocking phones. If you want to trace or track a stolen phone, you should approach the local police for assistance in these matters.

Conclusion

Losing a mobile phone or having it stolen can be a distressing experience, but with the help of PTA's Lost & Stolen Device System (LSDS), you can take swift action to block and recover your device. By following the steps outlined in this blog, you can protect your personal information and minimize the potential misuse of your mobile phone. Remember to verify information from official sources and reach out to the PTA directly for any further inquiries or updates. Stay vigilant and keep your mobile phone safe!